Job Description

Headquarters: The Netherlands

URL: https://www.publitas.com/

• Owning recurring revenue (MRR/ARR) calculations and pipelines.
• Collaborating with team leads across the business to understand and support their data needs.
• Design and enact the process for using statistical inference to evaluate the success of changes, from product launches to marketing campaigns.
• Building models to understand and predict user growth, future revenue, conversion, churn, and more.
• Build and maintain KPI dashboards that teams rely on for making key decisions.
• Communicate your findings with the rest of the company, create business cases, develop strategic recommendations for senior executives, and drive & verify changes in our product and business. (Insights are useful. Impact is even better!)
• Curate, configure, and manage the technology stack used by our customers and internal teams.
• Partner with strategic decision-makers in the organization, influence decisions, and lead meetings where you share insights to support change & decision-making within teams.
• Partner with the finance team to bring analytical rigor to financial reporting, forecasting, and opportunity sizing.
• Investigate data issues, perform deep-dive analysis, propose and execute solutions, and define project requirements for issue resolution.
• Identify and eliminate any process bottlenecks and inconsistencies.
• Assist with CRM (Zendesk Sell) administration.
• Create and maintain documentation on all processes and policies.

• Demonstrated success in a role similar to Data Operations or Business Analyst.
• Advanced spreadsheet skills with a strong understanding of Zendesk Sell or other CRM applications.
• Basic SQL knowledge (running queries to create reports or collect data for analysis).
• Demonstrated analytical ability to extract critical business insights through data analysis.
• Strong understanding of managing the entire data lifecycle.
• Experience with data cleansing.
• Understanding of data governance.
• Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment.
• You’re an analytical numbers person who is always trying to quantify the shape and size of a problem.
• You are solution-oriented and collaborative; you know how to simplify your analysis for sales folks of all levels!
• Excellent communication, listening, time management, and presentation skills; you truly enjoy telling the story behind data. Ability to coach technical and non-technical staff.
• Comfortable liaising and influencing at all levels, with both technical and non-technical stakeholders. Strong attention to detail and the ability to identify and resolve errors calmly and effectively, even under pressure.
• You’re honest, driven, and passionate about getting results and helping people.
• You’re fluent in English.

• You desire to do things better and to improve the world around you.
• You believe that results and impact matter more than hours spent.
• You are self-driven, and you love the fact that Publitas operates through values & habits such as:
• Honesty
• Respect
• Passion
• Generosity
• Excellence
• Curiosity

• Salary range: €49k – €88k gross base salary per year.
• Twenty-five vacation days per year and your National Holidays off.
• A contract of indefinite duration.
• Work from anywhere you desire.
• A monthly shared office space/coworking allowance.
• A one-time home office setup stipend.
• A top-of-the-line MacBook.
• Monthly wellness allowance to stay healthy while working remotely.
• Annual retreats in some of the greatest cities in the world.
• Free books in Kindle and Audible store.
• We’ll challenge and support you to get the most out of your potential through personal coaching sessions.

To apply: https://weworkremotely.com/remote-jobs/publitas-com-b-v-data-operations-lead-saas-remote

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